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Code of Ethics and Standards of Practice

The Brunswick County Association of REALTORS® provides information to members and consumers about the REALTOR® professional standards process. The Brunswick County Association of REALTORS® is responsible for enforcing the Code of Ethics, which imposes duties above and in addition to those imposed by law or regulation.

2017 NAR Code of Ethics

Additional Information from the National Association of REALTORS® on the Code of Ethics and Professional Standards


Ethics Complaint

Many difficulties between real estate professionals result from misunderstanding, mis-communication, or lack of adequate communication. If you have a problem with a real estate professional, you may want to speak with them or with their Broker in Charge. Open, constructive discussion often resolves questions or differences, eliminating the need for further action.

If, after discussing matters with your real estate professional or Broker in Charge in that firm, you are still not satisfied, you may want to consider filing an ethics complaint. Please keep in mind that

  • Only REALTORS® are subject to the Code of Ethics of the National Association of REALTORS®
  • If the real estate professional you are dealing with is not a REALTOR®, your only recourse may be North Carolina Real Estate Commission (919-875-3700) or other state licensing agency or the courts.
  • The Association determines whether the Code of Ethics has been violated, not whether the law or real estate regulations have been broken. Those decisions can only be made by the North Carolina Real Estate Commission (919-875-3700) or other state licensing agency or the courts.
  • Click here for Ethics Complaint Package
    ** There is NO CHARGE for filing an ethics complaint **

    Arbitration Request

    An Arbitration request involves a dispute over entitlement to a monetary transaction (for example, a commission). A customer, client, or Broker in Charge can file an Arbitration request. A REALTOR® non Broker in Charge can also request arbitration with their current or former Broker in Charge.

    Please keep in mind that:

  • Arbitration is NOT a disciplinary proceeding
  • There will not be damages awarded as a result of an Arbitration.
  • Submitting to an Arbitration is not ALWAYS mandatory
  • By filing an Arbitration Request, you agree to be bound by the arbitration decision
  • Click here for Arbitration Request (Members Only)
    The cost for filing an Arbitration Request is $300

    Click here for Arbitration Request (NON MEMBERS)
    The cost for filing an Arbitration Request is $300

    If your situation concerns both ethics and arbitration, the Association will handle the arbitration portion SEPARATELY. Only when the arbitration is completed will the ethics complaint be considered.; Arbitration is always held first.

    If you have any problems viewing or downloading the Arbitration Request packet or the Ethics Complaint packet, please call or This email address is being protected from spambots. You need JavaScript enabled to view it. Cynthia Walsh, Professional Standards Administrator.

    If you have any specific questions concerning professional standards, please contact Cynthia Walsh at the Association Office at 910-754-5700.

     


    All REALTORS® must abide by NAR's Code of Ethics and Standards of Practice. The Code of Ethics and Standards of Practice outline duties that REALTORS® have to clients and customers, the public, and other REALTORS®. While the Code of Ethics establishes obligations that may be higher than those mandated by law, in any instance where the Code of Ethics and the law conflict, the obligations of the law must take precedence.