Thursday, March 8, 2018
New Time: 10:00 AM – 11:30 AM
“How To Avoid REALTOR® Jail”
(Tips on Handling Consumer Complaints & Audits)
Speaker: Emmet R. Wood
How to handle Consumer Complaints filed with the Real Estate Commission.
- How to avoid getting a complaint filed against you.
- How the Commission processes Consumer Complaints.
- Communication with the Commission Consumer Protection Officer
- What happens when the Consumer Protection Officer completes the case
- Settlement of the case
What an agent needs to know about Trust Account Audits.
- How the Commission’s Trust Account Audit Program works
- Commission Rules a BIC needs to know
- How to work with the Commission’s auditor
- What happens after the audit