Loading Events

Ombudsman Training

February 22 @ 9:00 am - 2:00 pm

This class is offered to BCAR members only.

When a member of the public has a complaint, Ombudsmen are the first contact. Often they just need a sounding board! This course will guide you through the best methods of investigating complains and resolutions before they become formal.

Instructor: Stephanie Walker

Location: BCAR Education Center

Cost: Free