Brokers: Only brokers can file a request for arbitration.
REALTOR® Principals: Every REALTOR® who is a principal broker or participates in a Board's MLS where they don't hold membership has the right to invoke arbitration facilities in disputes with other REALTOR® principals or firms, or non-member brokers/appraisers who are MLS Participants.
Clients of REALTOR® Principals: Clients can request arbitration in business disputes with their REALTOR® principal or the firm, provided they agree to be bound by the arbitration.
Disputes between brokers within the same firm: Arbitration is contingent on the voluntary agreement of both parties in writing.
Disputes between a REALTOR® Principal and a non-member broker: Voluntary arbitration is possible if both parties agree in writing, but a REALTOR® principal is not obligated to participate if the non-member broker is not an MLS Participant.
In summary, while clients can request arbitration with their REALTOR® principal (if agreed to), the primary parties who can initiate the process within the "realtor world" are brokers. It's important to consult the specific rules and policies of the local Board of REALTORS® for a detailed understanding of arbitration eligibility and procedures.
Please keep in mind that:
- Arbitration is NOT a disciplinary proceeding
- There will not be damages awarded as a result of an Arbitration.
- Submitting to an Arbitration is not ALWAYS mandatory
- By filing an Arbitration Request, you agree to be bound by the arbitration decision
Click here for information regarding an Arbitration Request
If your situation concerns both ethics and arbitration, the Association will handle the arbitration portion SEPARATELY. Only when the arbitration is completed will the ethics complaint be considered.; Arbitration is always held first.
